Getting Technical Support

Effective immediately, please follow the process below to request technical support from Gene Piccola, IRS SCAD.

  • Please email all non-urgent support requests to [email protected].
  • Include a descriptive subject, the details of your need, an indication of time sensitivity, and any attachments (screen shots, error messages) you may have.

This will generate a ticket that I can prioritize, track, add detailed notes to, and even share with Econ’s tech support or OIT should you have issues that require attention in my absence.

Important things to note:

Thank you in advance for your cooperation as I seek ways to support you better, and contact me with any questions or concerns about this policy.